Terms of Service

Legal

Terms of Service

By using supphoria.com or purchasing from us, you agree to these terms. Please read them.

Contents

01

Acceptance of Terms

These Terms of Service ("Terms") govern your use of supphoria.com (the "Site") and all purchases made through it. By accessing the Site or placing an order, you confirm that you are at least 18 years of age and agree to be bound by these Terms.

We reserve the right to update these Terms at any time. Continued use of the Site after changes constitutes acceptance of the revised Terms. The most current version is always available at this URL.

"Supphoria Brands LLC," "Supphoria," "we," "us," and "our" refer to Supphoria Brands LLC, registered at 32 N Gould St, Sheridan, WY 82801, United States.

02

Products & Orders

Product Information

We make every effort to display product descriptions and images accurately. Minor variations may occur. We reserve the right to update product specifications with advance notice where required.

Order Acceptance

Placing an order does not constitute a binding contract until we confirm and ship your order. We reserve the right to cancel or refuse any order at our discretion, including orders that appear fraudulent or that we are unable to fulfill.

Important Disclaimer

Not a substitute for professional medical care. ArchRx insoles are orthotic support products designed to help relieve foot and heel discomfort. They are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a chronic foot condition, injury, or are under podiatric or medical care, consult your healthcare provider before use.
03

Pricing & Payment

All prices are displayed in US Dollars and are subject to change without notice. We reserve the right to correct pricing errors, including after an order has been placed. If a pricing error affects your order, we will contact you before processing.

We accept major credit and debit cards (Visa, Mastercard, American Express, Discover) and other payment methods displayed at checkout. All transactions are processed securely by Stripe. We do not store your full payment card information.

Sales tax is applied where required by applicable law. For international orders, customs duties and import taxes are the responsibility of the recipient.

04

Shipping

ArchRx ships all orders directly from our manufacturing facility — no middlemen, no retail chain. We offer free economy shipping on every order to the United States, United Kingdom, Canada, and Australia, with no minimum purchase required.

Estimated processing time is 1–3 business days (96% of orders process within 1 business day). Estimated delivery is 8–12 business days from ship date, for a total estimated arrival of 9–15 business days from order placement. These are estimates, not guarantees.

We are not liable for delays caused by carriers, customs, weather events, or incorrect addresses provided at checkout. For full details, see our Shipping Policy.

05

Refunds & Guarantee

We back every ArchRx order with a 60-Day Guarantee. If you are not satisfied within 60 days of delivery, email us at contact@supphoria.com with your order number and we'll handle it. Refunds are issued to the original payment method or as store credit, at your choice.

For damaged or incorrect items, we will ship a replacement at no cost. For full details, see our Refund Policy.

06

Intellectual Property

All content on supphoria.com — including text, graphics, logos, images, product descriptions, and the overall site design — is the exclusive property of Supphoria Brands LLC and is protected by US and international copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission. Personal, non-commercial use such as sharing a product link is permitted. Any feedback or reviews you submit may be used by Supphoria Brands LLC without restriction or compensation.

07

Disclaimer of Warranties

The Site and all products are provided "as is" without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.

Individual results vary based on foot structure, condition severity, body weight, activity level, and consistency of use. We do not guarantee specific outcomes. Nothing in these Terms limits any rights you may have as a consumer under applicable law that cannot be excluded by contract.

08

Limitation of Liability

To the fullest extent permitted by law, Supphoria Brands LLC and its officers, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site, your purchase of products, or your reliance on any information provided on the Site.

Our total liability to you for any claim shall not exceed the amount you paid for the specific order giving rise to the claim. Some jurisdictions do not allow these limitations — in such cases our liability is limited to the greatest extent permitted by applicable law.

09

Governing Law & Disputes

These Terms are governed by the laws of the State of Wyoming, United States. Any dispute shall first be addressed by contacting us directly at contact@supphoria.com to seek informal resolution.

If informal resolution is not reached within 30 days, disputes shall be resolved through binding arbitration under the rules of the American Arbitration Association, unless you opt out within 30 days of first agreeing to these Terms by emailing us with the subject line "Arbitration Opt-Out." All proceedings will be conducted on an individual basis — not as a class action.

Supphoria Brands LLC
32 N Gould St, Sheridan, WY 82801, United States
contact@supphoria.com

Questions About These Terms?

We respond to every email within 24 hours. Reach out and we'll clarify anything.

contact@supphoria.com →

Last updated: April 2026.  ·  Shipping Policy  ·  Refund Policy  ·  Privacy Policy